Returns & Exchanges

At Proline Range Hoods, we stand behind the quality of our ventilation products and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be in their original packaging and in new, uninstalled condition to qualify for a full refund.

1

Request an RMA

Contact our customer support team to request a Return Merchandise Authorization (RMA) number within 30 days of receiving your hood.

2

Prepare the Package

Carefully repackage the range hood in its original box with all internal protective foam and parts to prevent damage during transit.

3

Ship the Item

Clearly mark your RMA number on the shipping label and send the unit back to our warehouse via a trackable carrier service.

4

Inspection and Refund

Once our technicians inspect the unit for damage and verify its condition, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing